1. Information we collect
We collect the information you give us when you place an order or contact us: your name, email address, phone number, delivery address and order history. Payment details are entered on HesabPay's secure checkout; we never see or store your card or wallet details.
We also collect some information automatically when you use our site, such as your IP address, browser type and the pages you visit, through cookies and similar technologies.
2. How we use your information
- Process and deliver your orders
- Send order confirmations, delivery updates and receipts
- Respond to your questions
- Send marketing messages (only with your consent)
- Improve our products and services
- Detect and prevent fraud
- Comply with legal obligations
3. Sharing your information
We do not sell, trade or rent your personal information to anyone. We only share it with:
- Service providers: HesabPay to process payments, our delivery partners to bring you your order, and our hosting provider.
- Legal requirements: when the law requires it, or to protect our legal rights.
4. Cookies
We use cookies and similar technologies to run the site, for example to keep your bag and remember your language and theme. You can control cookies in your browser settings or on our cookie settings page.
The types of cookies we use are essential cookies (needed for the site to work), analytics cookies (to understand how the site is used) and marketing cookies (to show relevant ads).
5. Data retention
We keep your personal data only as long as we need it for the purposes in this policy, usually 3 years after your last purchase, unless the law requires us to keep it longer.
6. Your rights
Depending on where you live, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Have your data erased
- Restrict how we process it
- Receive your data in a portable format
- Object to processing
To use any of these rights, email us at support@glossyfashioon.com.
7. Data security
We protect your data with encrypted connections, secure servers and limited staff access. No method of sending data over the internet is completely secure, but we work hard to keep yours safe.
8. International transfers
Your data may be processed in countries other than your own, for example by our hosting provider. We make sure appropriate safeguards are in place when this happens.
9. Children's privacy
Our services are not directed at anyone under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us straight away.
10. Changes to this policy
We may update this policy from time to time. If we make significant changes, we will tell you by email or with a clear notice on our website.
11. Contact us
For privacy questions or to use your rights:
Email: support@glossyfashioon.com
Address: Glossy Fashion, Kabul, Afghanistan